The security situation in Ukraine continues to be unpredictable due to the increased threats of Russian military action. Conditions may deteriorate with little notice. U.S. citizens in Ukraine should depart immediately using commercial or other privately available transportation options.
U.S. citizens who decide to remain in Ukraine and do not depart immediately, as advised, should complete this online form, so we may better communicate with you. U.S. citizens in Ukraine should be aware that the U.S. government will not be able to evacuate U.S. citizens in the event of Russian military action anywhere in Ukraine.
Enroll in STEP to receive urgent updates: https://step.state.gov/
The Department of State has established a 24-hour call center for U.S. citizens seeking safety in Ukraine. The call center may be reached at +1 606 260 4379 (outside the U.S.) or +1 833 741 2777 (from the U.S.). Callers in Poland may also dial +48 22 504 2784.
Poland has indicated to the U.S. government that U.S. citizens may now enter Poland through the land border with Ukraine. No advanced approval is required. We encourage those traveling into Poland by land from Ukraine to cross at the Korczowa-Krakovets or Medyka-Shehyni border crossings.
The U.S. Embassy has opened a Welcome Center near these border crossing points to provide assistance to U.S. citizens entering Poland from Ukraine. If you are a U.S. citizen traveling into Poland by land from Ukraine and need assistance, please visit our Welcome Center in the second-floor conference room of the SPA Gloria Hotel, Sybiraków 31, 37-700 Przemyśl, Poland.
Welcome Center representatives will be available to assist U.S. citizens 24 hours a day, but if you need assistance outside the hours of 8:00 a.m. and 6:00 p.m., please call +48 539 147 850 so that staff can arrange to meet you in the center.
Please visit the Government of Poland webpage for information about resources near the border: https://www.gov.pl/web/udsc/ukraina-en. This website provides the locations of official reception points along Poland’s border with Ukraine.
Border crossings from Ukraine to Poland remain open, although long waits are reported. Poland has suspended COVID-19 related entry and testing requirements. Applicants attempting to cross the border should make every attempt to have identity and other travel documents ready at the time of crossing.
The Government of Poland may modify COVID-19 entry regulations or quarantine requirements at any time or may apply different requirements for those entering Poland from Ukraine at the land border. Please visit the Government of Poland’s website for the most up-to-date information: https://www.gov.pl/web/coronavirus/outside-the-european-union-schengen-area.
The Polish Border Guard can be reached via email firstname.lastname@example.org or by phone at +48 22 500 4068, +48 22 500 4568, or +48 22 500 5468. Entry requirements for travelers entering by land may differ from the entry requirements for travelers arriving by plane.
U.S. citizens can enter Poland as tourists without a visa for up to 90 days.
EU regulations apply for pets and EU customs regulations apply for goods.
Pets: The maximum number of pets that a traveler may bring into the EU is five. The EU has strict requirements regarding the importation of pets, including the timing of rabies vaccination, titration test, and the implanting of an EU-compatible microchip.
European Union information on importing pets
Authorized ports of entry to the European Union
Some travelers have found this website helpful: https://www.schengenvisainfo.com/travel-guide/travelling-to-europe-with-pets/
Goods: If travelers bring household goods into the EU, customs officials at the border may assume they are making a permanent move and require travelers to comply with customs regulations.
European Union customs taxation information
European Union customs taxation information for vehicles
Poland-Ukraine Border Information
Updated COVID-19 Restrictions for Entering the United States
The U.S. Centers for Disease Control and Prevention (CDC) has exercised its enforcement discretion to allow certain persons from Ukraine to travel to the United States without a pre-departure COVID-19 test. For more information, please refer to the CDC website at: https://www.cdc.gov/quarantine/fr-proof-negative-test.html
Additionally, the Department of Homeland Security (DHS) has determined that it is in the national interest to permit the entry to the United States of certain individuals traveling from Ukraine without showing proof of COVID-19 vaccination prior to traveling to the United States. For more information on this National Interest Exception, please refer to the DHS website at: https://www.dhs.gov/publication/national-interest-exception-presidential-proclamation-10294. Regional COVID-19 Border Restrictions
Romania: We encourage those traveling into Romania by land from Ukraine to cross at the Siret border crossing. The U.S. embassy will soon have consular officers stationed near this crossing to provide assistance. Please call +40-41-270-6000 or email ACSBucharest@state.gov for further information. Vaccinated and unvaccinated U.S. citizens may enter Romania by land. The Romanian Border Police’s website also provides relevant information. The U.S. Embassy in Romania’s website describes entry and exit requirements (located under the header “Entry and Exit Requirements”).
Hungary: We encourage those traveling into Hungary by land from Ukraine to cross at the Záhony border crossing. The U.S. embassy will have staff stationed near this crossing to provide assistance. Please contact +36-1-475-4400 by phone or ACS.Budapest@state.gov by email for further information. U.S. citizens do not need a visa to enter Hungary, but should be prepared to show proof of vaccination, a negative COVID-19 test, or proof of recovery from COVID-19. Please contact +36-1-475-4400 by phone or ACS.Budapest@state.gov> by email for further information. Hungarian Police’s website provides relevant information.
The U.S. Embassy in Hungary’s website describes entry and exit requirements (located under the header “Entry and Exit Requirement”).
Slovakia: A list of open border crossings is available on the U.S. Embassy in Bratislava’s website. The U.S. embassy can provide consular assistance to U.S. citizens who cross into Slovakia from Ukraine. Please call +421-2-5443-0861 or +421-903-703-666 by phone or email email@example.com for further information. All borders in Slovakia are open to vaccinated travelers, and unvaccinated travelers will be allowed entry in a humanitarian emergency but may need to undergo testing and quarantine. The U.S. Embassy in Slovakia’s website describes entry and exit requirements (located under the header “Entry and Exit Requirements”) in more detail.
Moldova: U.S. citizens traveling into Moldova by land from Ukraine should avoid the Transnistria region and cross into Moldova either to the north or south of the region. The main Moldova-Ukraine border crossing south of Transnistria is Palanca – Mayaki Udobnoe.
The main border crossing north of Transnistria is Otaci – Mohyliv-Podilskyi. U.S. Embassy personnel will be stationed near border crossings to provide assistance. Please contact +373-2240-8300 by phone or ChisinauACS@state.gov by email for further information. Travelers should not enter Moldova through the breakaway region of Transnistria, where the U.S. Embassy has limited access and cannot provide the full range of assistance to U.S. citizens. Travelers should note the Chisinau-Odesa train goes through Transnistria as well. More information on Transnistria can be found here.
U.S. citizens can enter Moldova, whether vaccinated or unvaccinated, though travel restrictions in-country will vary depending on vaccination status. The Moldovan Border Police’s website provides relevant information (in Romanian). The U.S. Embassy in Moldova’s COVID-19 website describes entry and exit requirements in full under the header “Entry and Exit Requirements.”
The European Union: The European Union maintains a website with all travel restrictions for member states.
Additional Actions to Take:
Visit the U.S. Embassy in Kyiv’s webpage to view the most recent safety and security alerts for U.S. citizens.
Regularly monitor local and international news and social media news channels.
Ensure travel documents are valid and easily accessible.
Review your personal security plans and always have a contingency plan in place that does not rely on U.S. government assistance.
Get a COVID vaccine to facilitate your travel.
Enroll in the Department of State’s Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates and makes it easier for the U.S. Embassy to contact you in an emergency.
Regularly monitor the State Department’s website for current Travel Advisories. Read the Country Specific Information for Ukraine. For additional information, refer to the “Traveler’s Checklist” on the State Department’s website.
Please see information on What the Department of State Can and Can’t Do in a Crisis.
U.S. Embassy, Warsaw, Poland Aleje Ujazdowskie 29/31, Piękna 12 00-539, Warsaw +48 22 504 2784 (business hours) +48 22 504 2000 (after-hours emergencies involving U.S. citizens) ACSWarsaw@state.gov https://pl.usembassy.gov/u-s-citizen-services/
U.S. Consulate General, Krakow, Poland Ul. Stolarska 9 31-043 Krakow, Poland +48 12 424 5100 (business hours) +48 601 483 348 (after-hours emergencies involving U.S. Citizens) KrakowACS@state.gov https://pl.usembassy.gov/embassy-consulate/krakow/ ht